Personal data means any information that directly or indirectly identifies a natural person ( the "Personal Data" ). We collect and process Personal Data in the context of the marketing of our products exclusively, in strict compliance with the law “Informatique et Libertés” n° 78-17 of January 6, 1978 as amended. The data collected is essential for this processing. You will never be asked to provide so-called “sensitive” Personal Data, such as your racial or ethnic origins, your political, philosophical or religious opinions.
By registering on the Site, you authorize us to process your Personal Data in accordance with the Charter. If you refuse the terms of this Charter, please refrain from using the Website.
- In which cases do we collect your Personal Data?
We may collect and store your Personal Data, in particular when you browse the Site, buy our products or contact us.
1.1 WEBSITE NAVIGATION
Each time you connect to our Site, we passively collect information such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information on your browser.
1.2 CREATING AN ACCOUNT
Certain accesses to the Site require the prior creation of an Account. In accordance with the General Conditions, you will be asked to enter a certain amount of Personal Data when creating your Account, including your first and last names, your postal address, your email address and your telephone number.
You agree that we may use external service providers who will collect your Personal Data for the purpose of enabling the proper functioning of credit card payment processing services and, where applicable, the delivery of products or services.
To pay for your purchase, you must provide your surname, first name, postal address, email address, country as well as your payment details, i.e. the number of your payment card, the name of the cardholder, the validity date and security codes, in order to process your payment. You may also be asked to provide the name of your telecom operator, your mobile phone model and a valid mobile number in order to provide purchase instructions directly through your mobile phone.
We store details of your payments, as well as details of purchases you make. The details of the transactions are stored either in our systems or with the external service provider. This retention is carried out for internal purposes, in particular for accounting, compliance and legal purposes, in accordance with paragraph 5 of this Charter.
1.4 SUBSCRIBE TO OUR NEWSLETTER
When creating your Account, you can give your consent to receive newsletters about new products, services and promotions.
In order to respond to requests that you may make to our Customer Service and to confirm the information concerning you, we will use your surname, first name, e-mail address and date of birth.
- How do we protect your Personal Data?
We have implemented technical and organizational security measures to guarantee the security, integrity and confidentiality of all your Personal Data, in order to prevent them from being distorted, damaged or that unauthorized third parties have access. We provide a level of security appropriate to the risks associated with the processing and the nature of the data to be protected, given the level of technology and the cost of implementation.
However, no method of data transmission via the Internet or electronic storage is able to guarantee 100% security.
Consequently, we are unfortunately unable to guarantee absolute security of your Personal Data.
Furthermore, it is your responsibility to ensure the confidentiality of the password allowing you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.
- How do we use your Personal Data?
We use your Personal Data to allow the implementation and management of the services of the Site, to respond to your specific requests. We also use your Personal Data in order to improve our approach and our Site. This information is used only by us and allows us to better adapt to your expectations.
If you decided to receive emails and short messages from us when creating your Account, you will then receive electronic and alphanumeric messages relating to our products and promotions. We will then use the Personal Data you provided when registering. You can unsubscribe from this service at any time.
- In which cases do we share your Personal Data?
We undertake not to disclose your Personal Data to a third party without obtaining your express and prior authorization. No transfer of Personal Data is made outside the European Union.
4.1 SHARING YOUR PERSONAL DATA WITH THIRD-PARTY COMPANIES
When browsing the Site, your Personal Data may be transmitted to external service providers. These third parties perform a service on our behalf and on our behalf for the purpose of enabling credit card and other payments to work properly.
We will never share, without having obtained your prior consent, Personal Data with third-party companies for marketing and/or commercial purposes.
4.2 SHARING WITH THE AUTHORITIES
We may be required to disclose Personal Data to administrative or judicial authorities when their disclosure is necessary for the identification, arrest or prosecution of any individual likely to prejudice our rights, or the rights of any other user. or a third party. Finally, we may be legally required to disclose Personal Data and cannot oppose it in this case.
- How long do we keep your Personal Data?
We will only keep your Personal Data for the duration of your registration on the Site in order to ensure your identification during your connection and, where applicable, the supply of products or services. Except when laws and regulations impose a different retention period, we will keep your Personal Data for a period strictly necessary in accordance with the uses set out in this Charter.
If you unsubscribe from the Site, your Personal Data will be erased and only kept as an archive for the purposes of establishing proof of a right or a contract which may be archived in accordance with the provisions of the French Commercial Code. relating to the retention period of books and documents created during commercial activities and the Consumer Code relating to the retention of contracts concluded electronically.
- Cookies: how do we use them?
6.1 WHAT IS A COOKIE?
A cookie is a text file that may be saved in a terminal when consulting an online service with browser software. A cookie file allows its issuer, during its period of validity, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.
6.2 WHAT ARE THE COOKIES ISSUED ON OUR SITE FOR?
The cookies we issue allow us to:
- to establish statistics and volumes of visits and use of the various elements making up our Site (headings and content visited, routes), allowing us to improve the interest and ergonomics of the Site and, where appropriate, to our products and services.
- to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the hardware and software of viewing or reading that your terminal has.
- to store information relating to a form that you have completed on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, content of a shopping cart , etc.).
- to allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously entrusted to us and to implement security measures, for example when you are asked to log in again to a content or service after a certain period of time.
6.3 HOW CAN YOU CONTROL THE COOKIES USED?
You can configure your browser software at any time so that cookies are saved in your terminal or, on the contrary, that they are rejected (either systematically or according to their issuer). You can also configure your browser software so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie can be saved in your terminal.
6.4 HOW TO CONFIGURE YOUR NAVIGATION SOFTWARE?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes in terms of cookies. Below you will find information about the main browsers.
In Internet Explorer, click the Tools button, then click Internet Options. On the General tab, under Browsing History, click Settings. Click the View Files button.
Go to the Tools tab of the browser then select the Options menu. In the window that appears, choose Privacy and click on Show cookies.
In your browser, choose the Edit menu > Preferences. Click on Security, click on Show Cookies.
Click on the Tools menu icon. Select Options. Click on the Advanced Options tab and navigate to the Privacy section. Click the Show Cookies button.
- What are your rights ?
In accordance with Articles 38, 39 and 40 of Law No. 78-17 of January 6, 1978 as amended relating to data processing, files and freedoms, you have a right of interrogation and access to the Personal Data concerning you, a right of rectification and deletion concerning this data as well as a right of opposition for legitimate reason to their use. You can also object to the processing of your Personal Data for prospecting purposes .
You can contact our Customer Service in order to implement your right of opposition, interrogation, access, rectification or withdrawal of data at the following email address: firstname.lastname@example.org or at the following postal address: 15 rue du val de Rance 22690 Pleudihen sur Rance, France, enclosing a copy of an identity document with your request.
In addition, you can unsubscribe from our newsletter at any time by clicking on the "Unsubscribe link" which appears on each of them. In the event of a problem with the operation of the unsubscribe link, you can unsubscribe by sending a message to the following address: email@example.com
- Can we modify the Charter?
We reserve the right to modify the Charter at any time. It is therefore recommended that you consult it regularly. If we change, we will post those changes on this page and in places we deem appropriate so that you know what information we collect, how we use it, under what circumstances, and if so, how we disclose it. If we make any material changes, we will notify you by means of an email and a notice on this site before the change takes effect. Your use after any changes means that you accept those changes. If you do not accept certain substantial modifications made to this Charter, you must stop using the Site. 9. How to contact us? For any question relating to this charter or if you wish to delete your Account, please contact us at the following address: firstname.lastname@example.org
- How to contact us ?
For any question relating to this charter or if you wish to delete your Account, please contact us at the following address: email@example.com